Community Guidelines

At Timeleft we help facilitate human connection over shared experiences. Six people who've never met, one IRL event, no agenda. It works because everyone shows up willing to be open with people they haven’t met before, and that only holds if everyone in the group feels safe.

These guidelines set out what we expect from your side, what we act on when something goes wrong, and what happens next if it does.

Where these apply. At Timeleft events, including after-parties and the journey home. In the app, in one-to-one chats and in group chats. And outside Timeleft, when a member is contacted and that contact is unwanted.

How to reach us. Report a member directly in the app, or tell us anything that concerns you at help.timeleft.com. You can report something that happened to you or something you witnessed. Reports are handled the same way regardless of who files them. If we have taken action on your account and you think we got it wrong, appeal here – more on that under Appeals.

How we review. Our Trust & Safety team reads every report. Some decisions are automated where the signals are unambiguous; the rest are made by a person. You can always appeal to a human reviewer.

Staying safe at events. These guidelines cover what we expect from members. For practical advice on meeting new people in person, see our Safety Guidelines.

Setting up your account

• Age. You must be 18 or over (21 in the UAE). We may ask you to provide valid identification to verify your age. If we determine that you are underage, we will block your access to the platform.
• Photo. One clear, recent photo that shows your face, No heavy filters, stickers, overlaid text, or memes. Do not use photos of children as your profile photo.
• Name. Use the name you go by day to day. It does not have to match your identity documents, but it must be a real name you actually use. Not a pseudonym, a joke name, or someone else's name. We may ask for ID verification.
• Contact details. An email address and phone number, both confirmed.
• One person, one account.

Attendance

Turn up, or cancel in time. A no-show leaves a visibly empty seat and takes something away from everyone else at the table.

Bring a +1 through the app, or come alone. If you want to bring someone, they need their own Timeleft account and you need to add them to your booking in the app, so we can match the table properly and make sure they’ve agreed to these guidelines like everyone else. Turning up with someone who isn't on the booking doesn't work: the table is one seat short for the person who should have had it, and your guest has never agreed to the rules we'd need to hold them to. The consequence falls on the member who brought them.

Respecting each other's privacy

You'll learn personal things about the people you meet, handle that carefully.

Ask before you post. Photos and videos of other members need their agreement before they go on social media. Not everyone wants their night out online, and some people have real reasons to stay unfindable. The same goes for photographing someone at the table who's asked you not to.

Never use what you learned to find someone. Looking up someone's home, workplace, gym, or neighbourhood, or turning up there, is stalking, and so is contacting them on another platform when they haven't given you their details. Asking for someone's number is normal, going looking for it isn't.

If someone stops replying, that's an answer. Contacting someone repeatedly after they've gone quiet, or even once after they've asked you to stop, is a violation. If a member blocks you, that's final. Don't seek them out at future events or through other channels.

Respect boundaries, physical and conversational. People open up at different speeds, and some won't want to go deep at all. A hug, a heavy topic, or a follow-up question about something personal can be welcome from one person and unwelcome from another. If you're unsure, ask. And take a change of subject at face value.

The lines we don't adjust

These end a membership immediately and with no warnings. In some circumstances, we may cooperate with law enforcement where a crime has been committed.

You can still appeal. An appeal is a check that we got it right, not a second chance. If you think we've identified the wrong person, or misread what happened, tell us. See Appeals below.

Physical and sexual violence. Any physical assault, including hitting, or physically confronting another guest, or any non-consensual sexual contact, whether during or after an event

Tampering with food or drink. Spiking a drink, or interfering with what someone is eating or drinking, for any reason.

Robbery and theft. Taking someone's property deliberately or through force, intimidation, or threats. Honest mistakes are a different thing: if you went home with the wrong coat, tell us and we'll sort it out.

Direct threats. Specific, credible threats of harm to another member, in person or in messages.

Sharing intimate images without consent. Sharing, threatening to share, or asking someone else for intimate images of another person. This is a crime in most places we operate, and we refer it to law enforcement.

Fraud and scams. Fake investment opportunities, romance-scam patterns, requests for money or loans, stolen payment methods, or any deception that costs a member money. If someone you met through Timeleft asks you for money, report them.

Exploitation of minors. We have zero tolerance for any behavior that involves or could lead to the sexual exploitation or abuse of minors, online or offline.

Ban evasion. Creating a new account after being banned. All associated accounts are removed.

Discrimination has no place at the table

Diverse tables are the entire point of Timeleft. Every event brings together people of different backgrounds, identities, and views, and we act on discrimination in all its forms, whether it comes from a guest or a venue.

Hate speech. Slurs, dehumanising language, or overtly hateful statements targeting someone's race, ethnicity, religion, gender identity, sexual orientation, disability, nationality, or age. At the table or in the app.

Deliberate exclusion. A group collectively freezing out, refusing to engage with, or ganging up on one guest because of who they are.

Repeated demeaning remarks. Backhanded compliments about someone's accent, assumptions about their background, dismissive jokes tied to identity. A single clumsy comment can be a mistake worth a gentle correction, but a pattern is a violation.

Depending on severity, this leads to anything from an educational warning to a permanent ban. If you experience it, including from venue staff, report it and we'll act.

Sexual harassment and unwanted attention

Unwanted sexual behaviour that stops short of physical contact is still a serious violation.

Sexual harassment and explicit content. Unwanted sexual comments, propositions, or persistent sexualised conversations; sending unsolicited nude or explicit images through any channel; or showing sexual content to guests in person.

Unwanted romantic attention. Expressing interest in someone isn't a violation, but continuing after they've made clear they're not interested is. We take reports of unwanted attention seriously and act on the pattern, not on your intent. Asking for a number is fine; asking again after a no isn't.

Using Timeleft fairly

No selling. Timeleft isn't a marketplace or a lead-generation tool. Don't use events or chats to recruit for your MLM, pitch your services, promote your company, sell products, or farm followers. Mentioning what you do for a living is conversation, but steering the evening toward a transaction is something else. Selling anything illegal such as drugs, weapons, counterfeit goods, means immediate removal

Be who you say you are. No fabricated identities, and no using someone else's photos.

No spam or automation. No bulk messages, misleading links, or bots.

One account, honestly held. Duplicate accounts created to game matching or manipulate ratings are removed, with a formal warning on the account that remains.

Pay your share. If you leave without settling your part of the bill, the other guests at your table cover for you. That's why we treat it as a guideline violation rather than a billing question.

No gaming the system. Don't double-book tables across services to exploit promotions, manipulate matching, or abuse referral programmes.

Nothing that endangers others. No promoting or recruiting for violent or extremist organisations. No human trafficking. No exploiting a crisis or a disaster for profit.

Talking about hard things

Real friendship includes hard conversations, and we don't want to sanitise your table. Sharing your experience of grief, mental health, or recovery is welcome when it's done with care for the people around you.

What isn't allowed is content or talk that promotes or glorifies self-harm, suicide, or eating disorders, or that pressures someone toward harmful behaviour. Don't share graphic images of injury or death.

If a member tells you they're struggling: kindness first. And if you're worried about someone's safety, tell us.

Venues

When the problem is the venue. Some things aren't about a member at all. Tell us about any issues involving a venue, including unsafe conditions, inappropriate or disrespectful staff behaviour, food-related illness, or dietary requirements not being respected. We’ll raise the matter directly with the venue, and reporting a concern will never affect your account.

Respect the venue and its staff. Our event partners make Timeleft possible, it is expected that you treat their staff with courtesy and respect, and that you follow house rules.

Reporting

If someone makes you feel unsafe or uncomfortable, at an event, in a one-to-one or group chat, or afterwards, report it. You can report during or after an event, and you can report something you witnessed rather than experienced. Every report is handled the same way regardless of who files it, and you don't have to be the person who was harmed.

We handle reports discreetly. We don't tell the person you reported who reported them, and we share what you've told us only with the people who need it in order to act.

Two things worth keeping in mind:

• Report violations, not disagreements. Someone holding a different opinion, being boring, or just not clicking with you isn't a guideline violation. Reports work because they're trusted signals. Keep them that way.
• False reports are themselves a violation. Deliberately filing false reports to punish another member, including reporting someone simply for who they are, can lead to action on your own account.

We can't always share the outcome of a review, but nothing goes unread.

Enforcement

Most violations follow a three-step ladder:

• An educational warning comes first, for first-time behaviour at the lower end. We explain what crossed the line and your account isn't restricted.
• A formal warning is for repeated or more serious conduct. It goes on your account and it counts if there's a next time.
• A permanent ban follows when behaviour continues, or when the harm is significant enough on its own.
• What happens after a violation depends on how serious it was, whether it's a repeat, and the risk to other members. If we act on your account, we'll tell you which of these guidelines was involved and what the action is.

Appeals

If we've acted on your account and you think we got it wrong, you can appeal here. Appeals go to a dedicated queue, separate from safety reports.

Someone who wasn't involved in the original decision reviews your appeal. Tell us anything you think we missed and we'll look at it. If we uphold the decision, we'll tell you why.

Changes to these guidelines

We update these as the community grows and as we learn from what we see. Substantive changes are announced in the app and dated here.

Last updated: August 2026